If you are searching for remote customer service jobs in the USA, work from home customer service jobs, or a remote customer service representative position, Sutherland currently has a Customer Service Representative – Temporary opening in Houston, Texas.
The position is a work-from-home role supporting families and schools participating in a scholarship program. Sutherland’s official careers page lists the job as a six-month temporary position with job ID REF46120D and a publication date of September 17, 2026.
Remote Customer Service Representative Job at Sutherland
Sutherland is hiring a Customer Service Representative to assist families and schools that participate in a scholarship program.
The position involves answering incoming calls, helping customers with student inquiries, providing information about scholarship applications and funding status, and making sure callers receive answers to their questions.
The official listing identifies the position as work from home and lists Houston, Texas as the location.
Job Details
- Company: Sutherland
- Position: Customer Service Representative – Temporary
- Job ID: REF46120D
- Location: Houston, Texas
- Work arrangement: Work from home
- Contract: Six months
- Published: September 17, 2026
- Industry: Customer service / technology
Sutherland describes its work-at-home program as Sutherland Anywhere, with remote positions available across its career platform.
What Does a Remote Customer Service Representative Do?
The main responsibility in this position is to help families and schools participating in the scholarship program.
According to Sutherland, the representative will respond to incoming calls involving student inquiries, scholarship applications and funding status.
The goal is to make sure questions are answered, callers are satisfied and students are properly registered.
This makes the opportunity relevant to people searching for:
- Remote customer service jobs
- Remote customer service representative jobs
- Work from home customer service jobs
- Remote customer support jobs
- Customer service jobs in the USA
- Work from home customer support jobs
- Remote call center jobs
- Customer care representative jobs
Work From Home Requirements
Although this is a remote customer service job, applicants need to meet certain home-office requirements.
Sutherland states that the company will provide the equipment needed for the position. However, employees must have reliable hard-wired internet service and a quiet, distraction-free and secure place to work.
Sutherland’s broader work-at-home information also states that its remote employees use company-provided computer equipment and headsets and need at least 25 Mbps internet speed.
Customer Service Representative Qualifications
Sutherland lists several qualifications for this remote customer service position.
Communication Skills
Applicants should have excellent verbal and written communication skills. The ability to communicate clearly is particularly important because the position involves assisting families and schools by telephone.
Customer Service Experience
Previous customer service experience is listed among the qualifications. Experience in customer support, call center work, customer care or another customer-facing position may therefore be relevant.
Other Requirements
The official job listing also mentions:
- Fluency in English
- Strong multitasking abilities
- Problem-solving skills
- Ability to work toward goals
- Familiarity with Microsoft Office tools
- Reliable wired internet connectivity
- A quiet, secure and distraction-free workspace
Who Could Apply for This Work From Home Job?
This opportunity may be relevant for people who already have customer service experience and want to move into a remote position.
It could also interest people with backgrounds in call centers, customer support, customer care, telephone support or other roles involving direct communication with customers.
Because the job involves answering incoming calls and helping people with questions about scholarship applications and funding, applicants should be comfortable speaking with customers and solving problems.
Is This a Full-Time Remote Customer Service Job?
Sutherland’s careers page identifies the position as Permanent WAH, while the job description itself states that the position is a six-month temporary contract.
Applicants should therefore read the current employer listing carefully and confirm the contract terms during the application process.
How to Apply for the Sutherland Remote Job
This is an important point for applicants: you can apply through Sutherland’s own careers platform rather than relying on a third-party job board.
Search for Customer Service Representative – Temporary or job ID REF46120D on Sutherland’s official careers website.
Official Application
Company: Sutherland
Job: Customer Service Representative – Temporary
Job ID: REF46120D
Location: Houston, Texas
Work arrangement: Work from home
Apply directly through Sutherland’s official careers website
Sutherland also provides an official online application page where applicants can submit their contact information and resume.
Final Thoughts
For people searching for remote customer service jobs in the USA, this Sutherland opportunity is a relevant current vacancy to consider.
The job offers work-from-home customer service work assisting families and schools with scholarship inquiries, applications and funding information. Sutherland provides the equipment, while applicants need reliable wired internet and a suitable home workspace.
If you have customer service experience, strong communication skills and enjoy helping people solve problems, you can review the official Sutherland listing for Customer Service Representative – Temporary, job ID REF46120D, and apply directly through the company’s careers platform.
