Looking for a remote customer service job in the USA? Empower is hiring Customer Support Associates for a work-from-home position available to candidates located anywhere in the United States. The current listing shows compensation of $20–$23 per hour, along with equity and performance-based bonus opportunities.
Remote Customer Service Job Details
In this role, you’ll help drivers and riders using the Empower platform. The work includes responding to customers by phone and email, understanding their problems, resolving issues and escalating matters that require additional attention.
The position also involves maintaining knowledge of Empower’s driver and rider applications and identifying recurring customer issues that could be reduced through better products or services.
Requirements
Candidates should have strong written and verbal communication skills, good organizational abilities and the ability to multitask. Experience with customer support, call centers, CRM software or ticketing systems such as Zendesk is relevant. The listing also notes that weekend availability may be required.
Previous customer support or call-center experience is listed as preferred, and successful applicants will need to complete a background check.
Pay and Work From Home Details
Job: Customer Support Associate
Company: Empower
Location: Remote – United States
Pay: $20–$23 per hour
Work arrangement: Remote / Work from home
Schedule: Weekends may be required
If you’re searching for remote customer service jobs, work from home customer service jobs, or remote customer support jobs in the USA, this opportunity may be worth checking.
How to Apply
The position is currently listed as a remote U.S. opportunity. Review the latest requirements and application instructions before applying.
Apply directly through the job listing: Apply for the Empower Customer Support Associate job
