About company :
Urban Company is a leading home services marketplace founded in 2014 in India by Abhiraj Bhal, Varun Khaitan, and Raghav Chandra. It provides a wide range of services at customers’ doorsteps, including beauty and grooming, home cleaning, appliance repair, plumbing, carpentry, painting, and fitness training. The platform connects skilled professionals with users through its mobile app and website, ensuring convenience, transparency, and trusted service delivery. Urban Company has expanded its operations beyond India to countries like the UAE, Singapore, and Australia, making it one of the fastest-growing startups in the service sector. The company focuses on training and upskilling its partner professionals to maintain quality and customer satisfaction. It has also introduced subscription models like UC Plus for regular service needs. Backed by strong investor support, Urban Company has achieved unicorn status, reflecting its success in the gig economy. Today, it stands as a trusted brand that brings professionalism and technology together to simplify everyday services for millions of households.
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Salary package : 3 LPA
Locations : Remote
Sector : Operations
Job type : Full time remote
Degree : Any graduates
Batch : Any batch
Experience : 0 yrs
Key Responsibilities:
1. Manage & support 100-150 service providers in the Thane cluster.
2. Provide on-ground assistance to service partners for operational needs.
3. Ensure service quality, resolve escalations, and maintain partner satisfaction.
4. Act as a bridge between field operations and the office team.
5. Track provider performance and implement improvement measures.
6. Travel across assigned zones to monitor and coordinate operations.
Skills required :
Problem Solving
Team Management
