Tata Communications limited recruitment for Customer Service Representative. Apply now

 

About company :

Tata Communications offers strong job security and is often rated around 4 out of 5 by employees, making it a stable workplace though salary hikes and promotions may be slower compared to startups. It provides a healthy work-life balance, learning opportunities, and innovation programs like Shape the Future and Moonwalk that let employees pitch and lead impactful projects. The company has robust learning and development frameworks, leadership training, and educational assistance, supporting long-term career growth. Diversity and inclusion initiatives such as mentoring and leadership programs for women create an inclusive work culture. With investments in digital transformation, acquisitions like Kaleyra, and expansion in cloud, AI, and IoT services, employees can work on future-ready, large-scale projects. The Tata brand adds credibility and professional networking advantages globally. Some employees cite slow career progression, limited increments, and occasional internal politics. Overall, for those seeking stability, skill development, and opportunities to contribute to digital innovation, Tata Communications can offer a promising and secure career path.

 

Qualifications:

  • Minimum educational qualification: 12th pass.
  • Age between 18 to 30 years.
  • Excellent communication skills in English and Hindi.
  • Ability to handle customer queries and provide appropriate solutions.
  • Prior experience in customer service or sales is preferred but not mandatory.

 

Salary package : 2.5 – 3 LPA

Locations : Bangalore , Chennai , Gurgaon , Hyderabad , Kochi , Mumbai , Navi Mumbai , Noida

Sector : Costumer support

Job type : Full time in office

Degree : Any graduates

Batch : Any batch

Experience : Not required

 

Responsibilities:

  • Professionally handle inbound and outbound calls.
  • Provide accurate information about our products and services.
  • Identify customer needs, clarify information, and close sales.
  • Maintain a high level of customer satisfaction through effective problem-solving.
  • Meet or exceed sales targets and goals set by the company.

Salary and Benefits:

  • Performance-based incentives and bonuses.
  • Comprehensive training and career development opportunities.

 

 

 

Apply link : Click here

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