Process Associate : Insurance/ Underwriting–INS028571
Genpact is a global professional services firm that helps businesses drive digital transformation and process optimization. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005. Headquartered in New York, Genpact operates in over 30 countries with a strong presence in India, the U.S., and the Philippines. The company specializes in analytics, artificial intelligence, digital operations, and consulting services. It serves clients across various industries, including banking, healthcare, manufacturing, and insurance. Genpact is known for its “Lean Digital” approach, combining process expertise with digital technology.
Responsibilities :
• Transaction processing for Underwriting Support Teams
• Knowledge of Market Reform Contract (Slip), it’s sections and details such as written line, Sign Line etc. as well as carrier generated policy documentation.
• Exposure to London Market i.e., Company and Bureau markets is preferable.
• Invoice production and provision of credit control support
• Responsible to comprehend, good customer service attitude to clearly articulate the resolution.
• Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis.
• Data collection, formatting, and analysis
• Document production, collection, and distribution
• Supporting client teams in the UK and liaising with their colleagues on a multi-national basis
• Operational support with multiple activities for client service teams.
Minimum Qualifications :
• Graduate (in any discipline)
• Should have knowledge of Insurance lifecycle.
• Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
• Proficient in English language- both written and oral.
Preferred Qualification :
• Insurance domain awareness
• P&C Underwriting knowledge
• Good knowledge of MS Office
• Higher certifications preferred- LM1 & LM2
