Join company :
Calix is a telecommunications company headquartered in San Jose, California, that specializes in cloud and software platforms, systems, and services to help broadband service providers deliver advanced connectivity solutions. Founded in 1999, the company plays a key role in enabling rural and urban service providers to deploy high-speed internet, fiber networks, and smart home services. Calix offers a cloud-based platform that allows providers to manage network performance, enhance customer experience, and create new revenue opportunities. Its solutions are widely used by regional broadband companies, cooperatives, and community networks to modernize infrastructure and bridge the digital divide. The company emphasizes innovation in fiber access, Wi-Fi management, and data analytics to support the growing demand for reliable broadband. With its strong focus on customer-centric solutions, Calix helps service providers compete effectively with larger telecom operators. Over the years, it has become a trusted partner for accelerating digital transformation in the broadband industry.
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Responsibilities :
- Provide assistance in troubleshooting and resolving technical issues related to Calix access and cloud platforms.
- Collaborate with senior engineers to analyse, diagnose, and document support cases.
- Acquire and apply industry best practices in networking, cloud technologies, and customer support.
- Communicate effectively with customers to gather information and provide updates.
- Work in collaboration with cross-functional teams to ensure high-quality support and service delivery.
- Participate in training sessions to enhance both technical and professional skills.
Salary package : 4 – 5 LPA
Locations : Bangalore.. 20 days in office in 3 month..
Sector : IT
Job type : Full time
Degree : Any graduates
Batch : Any batch
Experience : Not required.
Technical Skills :
- Education: Bachelor’s degree in engineering (B.E./B.Tech) in Electronics & Communication, Computer Science, Information Technology, or related fields – Graduating Class of 2024.
- Technical Knowledge: Basic to intermediate understanding of networking concepts (IP, routing, switching), cloud computing, and Linux.
- Problem-Solving Skills: Ability to analyze issues and think critically to provide solutions.
- Focus/Interest: Cloud-based technology with client/server architecture and remotely connected devices.
- Communication Skills: Strong oral and written communication skills, able to be concise and effective.
- Interpersonal Skills: Self-awareness and ability to build and maintain relationships.
- Clarity: Ability to explain technical concepts in simple and clear terms.
- Cultural Fit: Values teamwork and collective success, while constantly improving oneself for the benefit of the team.
- Team Player: Ability to work effectively in a collaborative environment.
- Eagerness to Learn: Passion for technology and willingness to quickly learn new skills.
