About company :
Iron Mountain Incorporated is a U.S.-based enterprise information management company founded in 1951 and headquartered in Boston, Massachusetts . It provides secure records storage, destruction, data backup, digital transformation, and IT asset lifecycle services to over 225,000 clients across 58 countries. With around 1,350–1,400 facilities worldwide and more than 85 million sq ft of storage space, it bridges physical and digital information management. For fiscal 2024, Iron Mountain reported total revenue of approximately $6.15 billion, with storage rental and service revenues both showing solid growth. Its core services are Records & Information Management, Data Center operations, and secure destruction and logistics. The company owns or leases globally recognized high-security underground vaults and above-ground facilities, including former mines converted into data repositories and vaults. Notably, it expanded in 2025 by acquiring India’s Web Werks to boost its data-center footprint in Asia.
Responsibilities of the Candidate:
- Transform data into actionable insights to enhance business performance.
- Identify opportunities to optimize information delivery, data capture, and business processes by providing technical solutions that automate manual tasks and increase efficiency.
- Foster and maintain strong relationships with partners to develop and automate business reporting and dashboards that facilitate informed decision-making.
- Track Sales and Account Management performance: Equip stakeholders with tools to monitor sales performance at various hierarchy levels.
- Provide business performance insights that align with Iron Mountain’s strategic priorities.
- Ensure every Business Intelligence solution incorporates data quality, completeness, accuracy, and timeliness.
- Empower the Sales Organization with insights to better understand customers, identify buying patterns, and uncover whitespace opportunities.
- Contribute to and support special projects and programs as needed.
- Serve as a point of contact for CRM support and encourage cross-skilling within the team.
- Engage in the full software development life cycle, including requirements gathering, design, coding, testing, and deployment
- Support, maintain, and enhance the functionality of existing reports and dashboards for optimal performance.
- Ensure adherence to security protocols and development standards.
- Create technical documentation for the company, like user guides, release notes and design documents.
- Continuously monitor integration performance, identify bottlenecks, and implement improvements for faster, more efficient data synchronization.
- Optimize data flows and integration processes to support business scalability and growth.
- Identify and troubleshoot issues related to Salesforce integrations and applications.
- Document integration solutions, workflows, and technical procedures to ensure knowledge transfer and ease of troubleshooting.
- Oversee the management and optimization of existing Salesforce integrations, ensuring data accuracy, reliability, and performance.
Requirements:
- Strong data analysis and reporting skillset
- Excellent written and verbal communication and interpersonal skills, and ability to engage internal stakeholders across multiple functions
- Ability to build and maintain strong stakeholder relationships
- Knowledge of report design/data visualisation best practices
- Strong analytical and problem-solving skills, with the capacity to use evidence to prepare advice.
- Strong planning and organisational skill including ability to move quickly, meet deadlines and deliver work to a high standard with attention to detail.
- Excellent Excel skills and working with data
- Understanding of Salesforce data model, including standard and custom objects, relationships and fields.
location : mumbai
salary : Not disclosed by company.
Employment : Full Time.
Job posted On: Jul 22, 2025
