About company :
American Express, often called Amex, is a leading global financial services company headquartered in New York City. Founded in 1850, it is best known for its charge cards, credit cards, and travel-related services. The company caters to both individuals and businesses, offering premium rewards, benefits, and customer service. American Express is widely recognized for its strong brand and high customer loyalty. It operates in over 130 countries, serving millions of cardholders worldwide. Amex generates revenue primarily through card fees, merchant services, and interest income. Its iconic Centurion (Black) Card is known for exclusivity and luxury perks. The company also emphasizes digital innovation and secure payment technologies.
Key Responsibilities :
Develop, test, and deploy robust, scalable features for digital workplace and servicing applications.
• Apply data structures and algorithms to optimize workflow tools and AI-enabled servicing chatbots and search as service platform.
• Work on database design, query optimization, and build ingestion pipelines
• Contribute to ML, NLP, and Generative AI initiatives for chatbots and knowledge discovery.
• Collaborate in agile teams, participating in daily stand-ups, demos, and innovation sprints.
Minimum Qualifications :
B.Tech/M.Tech in Computer Science and Engineering, or equivalent with 0-3 years of experience using languages like Python, Java or C++
• Strong fundamentals of OOPS and software design patterns for production grade scalable application development
• Experience in using NoSQL/SQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra
• Good Practical experience and Hands-on knowledge with projects on ML, NLP and GENAI, along with basics of RAG (Good to have)
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
